East Area Community Ministries has a long relationship with WellCare of Kentucky, the largest Medicaid managed care provider in the state.
Every month, WellCare’s CommUnity Assistance Line receives calls from members who have basic, unmet needs – whether that is a ride to the doctor’s office, or help figuring out how to keep the lights on. In 2017, they referred more than 7,000 members to more than 34,000 social resources. The most common question is for food assistance. They get calls from people who literally don’t know how they will feed their kids that day.
"No one is scheduling a mammogram when they don’t know where their next meal is coming from."
WellCare examination of the data found that they were often referring members to Eastern Area Community Ministries and wanted to better support the work we do. WellCare understands that food security and related stresses directly relate to people’s healthcare. They always point out that no one is scheduling a mammogram when they don’t know where their next meal is coming from.
“EACM emerged as an excellent partner."
“When we seek community partners to help families meet crucial needs, such as food pantries, domestic violence support, or job training, we seek out resources that are geographically close to those families as well as those agencies that have skills in addressing the varied needs of the community,” said Elizabeth Starr, WellCare’s Kentucky Community Connection Program Leader. “EACM emerged as an excellent partner, dedicated to helping individuals and families who face any number of obstacles to their security and well-being.”
Starr was so impressed with EACM that she joined the Board of Directors at EACM, and WellCare associates regularly support EACM in volunteerism efforts in our food pantry. (Volunteerism is an important part of WellCare’s corporate culture. They are on track exceed an already high rate of associate volunteerism – 92 percent last year. )
We appreciate WellCare working with us to better support our community!